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Shoelynn
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Message 1 of 3
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I have a white plastic piece that has fallen out of my printer.

HP Recommended
HP5258
Microsoft Windows 10 IOT

I have a white plastic piece that fell out of the printer when I was trying to fix a paper jam. It does not appear to be broken, but rather it just needs to be appropriately reinserted back into the printer. It is approximately 8 1/2" long with five white "tabs" and curved - looks like it feeds the paper.

 

Are there any diagrams so I can figure out how to put this back in?

 

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Shoelynn
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I am looking for a mechanical diagram of the HP5258. A white plastic piece, approximately 8 1/2" long, has fallen off, and I just need to see how to reattach it. HP Support has only directed me to pay $100 for a service call (for a printer that didn't even cost that much when I bought it at Costco). 

 

I just need a diagram - anyone have any helpful insight? Or know what I am talking about?

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sandytechy20
HP Support Agent
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Message 3 of 3
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@Shoelynn

 

Welcome to the HP support community.

 

Could you share the picture of the plastic piece that has fallen out for better understanding?

 

Meanwhile:- 

Refer this HP document for fixing paper jam issue:- Click here

(Note:- Check if can figure what that plastic piece is in the document)

 

You can also refer this user guide for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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