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10-16-2020 12:22 PM
Operating System: Microsoft Windows 10 IOT
I have a white plastic piece that fell out of the printer when I was trying to fix a paper jam. It does not appear to be broken, but rather it just needs to be appropriately reinserted back into the printer. It is approximately 8 1/2" long with five white "tabs" and curved - looks like it feeds the paper.
Are there any diagrams so I can figure out how to put this back in?
2 REPLIES 2
10-16-2020 12:52 PM
I am looking for a mechanical diagram of the HP5258. A white plastic piece, approximately 8 1/2" long, has fallen off, and I just need to see how to reattach it. HP Support has only directed me to pay $100 for a service call (for a printer that didn't even cost that much when I bought it at Costco).
I just need a diagram - anyone have any helpful insight? Or know what I am talking about?
10-20-2020 05:56 AM
Welcome to the HP support community.
Could you share the picture of the plastic piece that has fallen out for better understanding?
Refer this HP document for fixing paper jam issue:- Click here
(Note:- Check if can figure what that plastic piece is in the document)
You can also refer this user guide for more assistance:- Click here
I hope that helps.
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