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HP Recommended
Office Jet 6958
Microsoft Windows 10 (32-bit)

Office Jet 6958. Getting error code 0x6100004a. System says there is a paper jam but there is not. 

not printing anymore. 

1 REPLY 1
HP Recommended

@ScottHonz, Welcome to HP Support Community!
 

If you have already performed the steps from the document '0x6100004a' Error After a Paper Jam Message and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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