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I have an HP Officejet Pro 8710 and can't figure out how to print labels.
12-09-2020 11:43 AM

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I have an HP OfficeJet Pro 8710 and can't figure out how to print Avery labels. I always get a jam when try.
12-09-2020 12:23 PM

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Try changing the paper type to something other than plain paper.
Details...
Load at least 5-8 sheets of label paper.
Paper same size as paper already in the tray?
Preferred (supported) method is to remove "other" paper. Some printers will tolerate loading label paper on top of other paper of the same size as long as you load several (not too many") sheets of the label paper.
Load the paper according to the instructions in User Guide
Starting on Page 18
Tell the printer about the paper
NOTES
Select a paper type that is "thicker paper" - choices vary by printer model.
Try to find something "close" - other than "Plain paper" so the printer knows to expect the thicker label paper.
If you can find it in Printing Preferences >> Brochure paper works for most Avery labels.
Reminder: Select the Source (Tray 1)
Right after loading the paper...
Tell the printer what you are doing...
Check / Adjust / Retain the Paper at the Printer Display Panel
Note: This option is not applicable to printers that lack a printer display panel and may not be available on all printer models that do include a printer display panel.
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
And / Or
Embedded Web Server (EWS)
Note: This option is not applicable to printers connected via a USB printer cable (no network connection).
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
NOTE: Laser printer options in EWS are very different from those offered in InkJet Printers.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
EWS_9025_Preferences_Tray_and_Paper_Management_All
Set the Preferences - Windows
Note: Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes
Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
NOTE - Make changes to a Shortcut
- Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
- Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
- If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
- Click OK to save the setup
General Example - Includes Paper Type (Select Media)
Reminder: For printing labels - generally select ONE sided (no duplex)
9025_Printing_Preferences_Media_Types_3
=======================================================================
What else?
"Things that are labels"
If you have not done so,
Install the Full Feature Software for the printer
HP OfficeJet Pro 8710 All-in-One Print and Scan Driver and Accessories
After the software is installed, Restart the computer and log in
If you are printing from Word (Avery Template)
If you have trouble with the labels aligning,
Consider:
In your document:
Word > File > Options > Advanced
In Section Print (about 2/3 of the way down)
UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes
Click OK to save changes
What else?
If you have trouble, Export the document to a PDF file.
Open the PDF file in Adobe Reader DC
Click the printer icon Set Page Size > Actual size
Click on Properties Find and Check / Adjust tab(s) for paper size
Find and Check / Adjust the settings for Media (kind of paper) - set to thick, HP Brochure matte, or whatever is closest
Click OK to exit the Properties menu
When ready, Click Print
General Example
Avery_J8161_Sample_Label_PDF_1
References / Resources
Adobe Reader DC – Needed Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8710 All-in-One Printer series
OR
Open Support Home
Enter the name of your HP device
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