I have loaded my HP Envy 7134 with paper but it insists the paper tray is empty

[Stockport2711]

What do you do if load paper into your HP Envy 7134 printer but insists the paper tray is empty? I have rebooted etc but no change.

[Kumar0307]

@Stockport2711, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not reading the papers in the input tray. Make sure the papers are properly loaded, refer to - Loading Paper, Cards, Envelopes

Use compatible paper.

Also, perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

If the issue persists,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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Have a great day!