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08-20-2022 08:14 AM - last edited on 08-23-2022 08:35 AM by Ric_ob
Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.
Original topic URL: I keep getting a carriage jam message telling me to clear an... - HP Support Community - 8451424
Can you share the instructions aswel?
08-26-2022 02:38 AM
Welcome to the HP Support Community
I understand that you are facing issues with the carriage. I'd like to help.
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
I am an HP Employee
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