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HP Recommended
HP Smart Tank 675 All-in-One
Microsoft Windows 11

Accidentally Internal gear broken while following instructions as per virtual assistant for cleaning rollers due to paper jam issue.  Authorised service center is unable to arrange spare part due to new model. Please advise for further action. The warranty expired 8 months ago.

CN1AQ371CK_Photo 2 of 2.jpg

1 REPLY 1
HP Recommended

Hi @SmartTank675,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the printer hardware and may need repair or replacement.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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