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It’s NOT a paper jam but says it is. What do I do?

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HP Inkjet All in One 4630 it claims that I have a paper jam but I got all paper out. I am using my iPhone to send to print photos.

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@Lucinda5

 

I reviewed your post and I understand you are getting a paper jam error on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you clean the paper rollers following the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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