It will pick up a paper from the paper tray and feed it about 1.2 way and then jams

[Ziggy36]

It will pick up a paper from the paper tray and feed it for a bit...and then jams.

[sandytechy20]

@Ziggy36

Welcome to the HP support community.

I understand that you are getting paper jam errors, I am glad to assist you.

Remove paper from the input tray

Remove any loose or jammed paper that is accessible from the input tray area.

NOTE: 

Do not use paper thicker than 105 g/m2 (28 lb bond) for plain paper or 200 g/m2 (110 lb index) for cards.

1. Remove all paper from the input tray.

2. Press and hold the two output tray buttons, and then remove the output tray.

   

3. Pull out the input tray.

   

4. Gently remove any jammed paper and bits of torn paper from the tray area. To avoid tearing any whole sheets of paper, pull the paper with both hands.

   

5. Make sure there are no foreign objects in the paper path, and then reload the input tray with new paper.

6. Insert the input tray back into the printer, and then reinstall the output tray.

Clean the paper feed rollers

1. Turn off the printer, and then disconnect the power cord.

2. Open the front door, and then lift the ink cartridge access door.

   

3. Lightly dampen a lint-free cloth with distilled or filtered water, and then squeeze any excess liquid from the cloth.

4. Gently clean the rollers with the damp cloth.

   

5. Allow the rollers to dry completely (approximately 10 minutes).

6. Close the ink cartridge access door and front door.

7. Reconnect the power cord, and then turn on the printer.

Remove debris from inside the paper path

When small bits of paper become lodged inside the paper path, paper jams are more likely to occur. To remove debris from the paper path and output rollers, run the thicker paper through the printer, such as photo paper.

1. Remove any paper from the input tray, and then load one full-size page of photo paper (letter or A4).

2. Send a blank print or copy job.

3. After the paper ejects, pull out the input tray.

   

4. Lift the front of the printer, and then remove any torn paper or debris from inside the tray and rollers.

   

5. Replace the tray, and then reload normal paper.

Here is the HP document for future assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.