Jammed paper inside my HP MFP 179fnw

[GBLB]

Hi... I cannnot remove jammed paper from inside my HP MFP 179fnw... please help. Thanks, Gerry

[Raj_05]

Hi @GBLB,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Let's try to clear the jammed paper from your HP MFP 179fnw. Here are the steps.

• Turn Off the Printer: For safety, make sure the printer is turned off and unplugged.
• Open the Printer: Open the front door and the output tray. Look for any visible paper jams.
• Remove the Toner Cartridge: Carefully take out the toner cartridge. This might give you better access to the jammed paper.
• Check the Paper Path: Look for any paper stuck in the paper path. Gently pull out any visible paper, making sure to pull in the direction of the paper path to avoid tearing it.
• Check the Rear Door: Open the rear access door if your printer has one. Sometimes paper can get jammed here. Gently remove any paper you find.
• Check the Paper Tray: Remove the paper tray and ensure there are no scraps of paper or obstructions in it.
• Close Everything: Once you’ve removed the paper, replace the toner cartridge, close all doors, and plug the printer back in.
• Turn On the Printer: Power the printer back on and check if the issue is resolved.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support