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Jane1965
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Just new out of the box Smart Tank Plus getting an E4 error message - no paper was ever even loaded

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I have followed all the suggested virtual support options and I am still getting the error.  I've executed the automated cleaning option, still getting the error.  

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sandytechy20
HP Support Agent
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@Jane1965

 

Welcome to the HP support community.

 

Provide the printer model number or product number for more assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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