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AWO100
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Knocked off ADF from my HP Envy 7855 - how to re-attach

HP Recommended
HP Envy 7855 All-In-One Printer

I accidentally knocked the ADF (automatic document feeder) off of my HP Envy 7855 Envy. How do I reattach it? I’ve tried to but I don’t see how to line it up. Any help is appreciated! 

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Jay_G24
HP Support Agent
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Hi @AWO100,

 

ADF is not a removable or replaceable part on this printer, I’d recommend you contact HP Phone Support in your region regarding service options for your printer.

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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AWO100
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I knocked off the cover of the ADF essentially the document feeder. The ADF is still attached to the lid. I’ll contact HP Phone Support. But no one in my area appears to work on inkjet printers. Thanks for your reply. 

38FD6FCC-2B88-486F-888B-65D4F255FCCF.jpeg

D31F5600-D9A8-4539-8CF5-067649AE7430.jpeg

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Repairatrooper
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Message 4 of 4
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If you check the underside of the part you knocked off there is likely holes or "C" like tabs that will lock the two together. If it came off that easy it will likely go back on with a little english. See the red circles below

 

Repairatrooper_0-1614655566757.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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