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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- LaserJet 6L paper sensor - how replace it?

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05-05-2021 09:35 AM
* Error light (topmost of the 3) always on
* printer not recognising paper entry
* 99% certain is paper sensor (hardware) error
* * nothing on Youtube or Google featuring paper sensor replacement (or purchase of sensor)
* all troubleshooting solutions in manual having no effect ( i.e. door securely shut; no paper jam; paper present; toner cartridge completely installed)
* waste to dump a machine that prints ok when paper is recognised
* totally fed up !!! - would appreciate help
05-05-2021 10:12 AM
Top light always on can actually indicate one of three possible issues:
Paper out as you have discussed
Cartridge door open or no cartridge installed
Paper jam
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-08-2021 05:52 AM
Repairtrooper, thanks for your reply.
If possible please refer me to
- a picture of PS202 (standalone? /embedded in another part?)
- website where I can by one
Before stripping the machine I prefer to know
- what I’m looking for
- where I can buy the necessary part if need be.