cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
richdan123
New member
1 0 0 0
Message 1 of 2
186
Flag Post

Solved!

Laserjet 1505 paper jam

HP Recommended
Laserjet 1505

I have a paper jam and I open the printer up and took out the toner but can't figure out how to get to the paper.  It can't be pulled out with two hands.  Is there anything else I can open up so that I can get in there?  Help!!

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,302
Message 2 of 2
Flag Post
HP Recommended

@richdan123, Welcome to the HP Support Community! I’m here to help.

 

I understand there is a paper jam inside the printer. Kindly perform the steps mentioned in this document - Clearing a Paper Jam for HP LaserJet P1505 and P1505n Printers

You may use a tweezer to pull it out.

 

You may also refer to - The Paper Tears, Wrinkles, or is Damaged During Printing 

 

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,302
Message 2 of 2
Flag Post
HP Recommended

@richdan123, Welcome to the HP Support Community! I’m here to help.

 

I understand there is a paper jam inside the printer. Kindly perform the steps mentioned in this document - Clearing a Paper Jam for HP LaserJet P1505 and P1505n Printers

You may use a tweezer to pull it out.

 

You may also refer to - The Paper Tears, Wrinkles, or is Damaged During Printing 

 

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation