Load Paper error

[MB20222]

I have the HP Officejet 6700 Premium printer and I am unable to print.  There is paper in the paper tray and I have cleaned the rollers.   

I am getting the following message when I try to print:  Load Paper and Select OK.  HP recommends ColorLok papers for best print results.

I have reset the printer and turned it on and off.   I still get that message and can not print.  Any suggestions?

[Valsimot]

When you send a print job do rollers in the paper tray go down to paper and rotate?

[MB20222]

Hello.  Yes, I see the arm go down on the paper but it doesn't seem to move anything along.    When I try to print, I hear movement and churring but nothing happens.

[Valsimot]

If they are not rotating it's time for a new printer.