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Lilraesun
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Locked carriage hp deskjet 3755

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HP DeskJet 3755

I was printing several pages and all of a sudden printer stopped with error code E3. Cartridge carriage is stuck to the right and locked into place. No visible paper jams. I've performed a reset and it's not moving at all.

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Kumar0307
HP Support Agent
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@Lilraesun, Welcome to the HP Support Community!

 

Make sure you have tried the steps mentioned in this document to resolve this issue - 'Carriage Jam' or 'E3' Error Displays

 

To check for any paper jams, perform the steps from this document - 'E4' Error (Paper Jam)

 

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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