Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Locked carriage hp deskjet 3755

HP Recommended
HP DeskJet 3755

I was printing several pages and all of a sudden printer stopped with error code E3. Cartridge carriage is stuck to the right and locked into place. No visible paper jams. I've performed a reset and it's not moving at all.

HP Support Agent
HP Support Agent
22,943 22,911 1,656 1,969
Message 2 of 2
Flag Post
HP Recommended

@Lilraesun, Welcome to the HP Support Community!


Make sure you have tried the steps mentioned in this document to resolve this issue - 'Carriage Jam' or 'E3' Error Displays


To check for any paper jams, perform the steps from this document - 'E4' Error (Paper Jam)


If the issue persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation