The paper jam so badly in the output rollers that I can't grab it from the top OR from the rear door. The paper has complete rolled up and jammed in between. I have checked every youtube video but I can't find one that shows me how to take the printer apart to access those rollers since there is no door.
This engine design can be a problem when you get this kind of jam. The only real thing to do is take it apart to remove the fuser and then remove the jam.
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