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tonerspills
Level 7
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Solved!

M428 Mylar ADF

HP Recommended
M428
Microsoft Windows 10 (64-bit)

Hive mind. Is there a part number for a replacement to the Mylar slit glass protector for the LaserJet M428?

I've found some overseas, but need a US source.

 

M748mylarwronghemisphere 

 

HPCE371009 wasn't available in the Parts Store?

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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Repairatrooper
Level 13
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I have been working with my contacts at HP for 8 months trying to get this part queued up and orderable. As of my last email with them, they are not in the system for order here. That part appears to be 3rd party but the pricing is attractive.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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Repairatrooper
Level 13
Level 13
8,866 8,728 923 2,658
Message 2 of 3
Flag Post
HP Recommended

I have been working with my contacts at HP for 8 months trying to get this part queued up and orderable. As of my last email with them, they are not in the system for order here. That part appears to be 3rd party but the pricing is attractive.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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tonerspills
Author
Level 7
683 660 55 117
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Thanks troop. I've only been able to find them overseas as well. People are still removing them. Nothing like trashing perfectly good printers for a $.05 piece of mylar.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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