M750 duplex jams at right door.

foto5000 · ‎07-10-2023

I was getting a 59.00.F0 error on a M750 so took it apart and cleaned the TB solenoid. I got rid of 59.00.F0 error but now it jams when duplexing. The paper starts backward thru fuser ok but right door unit doesnt seem to turn so paper jams at right door. Took it all back apart to see if I left something unplugged but couldnt find anything. Any one have this issue in the past?

foto5000 · ‎07-10-2023

Anyone?

Repairatrooper · ‎07-10-2023

Does it throw an error code? You may have to view the event log to see possible errors. If you had the fuser duplex drive apart are you sure you have the solenoids in the right place?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

foto5000 · ‎07-14-2023

It through s a 13.B2.DD error code with Jam Upper Right Door. I really just cleaned the ITB Solenoid and put it all back together. I got rid of 59.F0 error but now jams at right door when duplexing. Not sure what to order? Right door assembly?

It feeds fine on single sided prints, its just on duplexing where it seems the right side door doesnt turn on so paper jams when going backwards thru fuser and fan folds at right door.

Create an account on the HP Community to personalize your profile and ask a question