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MFP 177 FW Document feeds jam

HP Recommended
MFP 177 FW
Microsoft Windows 10 (64-bit)


I have an MFP 177fw. When scanning, I receive an error message saying document feeds jam. 

I have hard reset the printer, disconnecting the power cord. Also wiped clean the printer feeder.

But am still getting the error message. 

Can you help?

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