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HP Recommended
HP Jet 9018 Printer

I have removed the covers there was no jam but the error msg. will not go away and will not allow me to use the printer.

1 REPLY 1
HP Recommended

Hi @Blackhorse27,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you have performed all the steps from this document and the issue still persists, then this could be hardware. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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