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HP Recommended

My HP laserjet printer is not feeding paper from the tray during print jobs.

1 REPLY 1
HP Recommended

Based on the age of the model it is very likely a worn out pickup roller in the tray. In this case you will still hear the normal sound of the printer trying to pickup paper but nothing feeds. You can try cleaning the roller with a water dampened lint free cloth. If it works a little better but not perfect then you will have to replace.

 

Parts required:

 

Pickup roller - RM1-4426-000cn

Separation roller - RM1-8765-000cn

 

You can find videos on You Tube on how to replace them.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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