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HP Recommended
Deskjet F380
Microsoft Windows 10 (64-bit)

My printer has just recently stopped feeding through A4 set of address labels. The label sheet was drawn in initially and the leading edge was visible whilst the printer carriage carried on working but not actually printing.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try the steps in the document to remove the label sheet of the printer - A 'Paper Jam' Message Displays

 

Then try printing on a regular sheet.

 

Keep me posted!

View solution in original post

3 REPLIES 3
HP Recommended

Hi @rja666,

 

I'd like to help!

 

To assist better -

 

Is the label sheet stuck inside the printer or is it printing blank?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

Hi Jay,

 

Thanks for your comment and yes, the label sheet is stuck inside. It is just visible at the rubber rollers and, of course, the cartridge carriage is dancing about until I cancel the printing. Hope this helps.

HP Recommended

Try the steps in the document to remove the label sheet of the printer - A 'Paper Jam' Message Displays

 

Then try printing on a regular sheet.

 

Keep me posted!

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