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rja666
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Solved!

My Deskjet F380 printer has stopped feeding address labels.

HP Recommended
Deskjet F380
Microsoft Windows 10 (64-bit)

My printer has just recently stopped feeding through A4 set of address labels. The label sheet was drawn in initially and the leading edge was visible whilst the printer carriage carried on working but not actually printing.

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Jay_G24
HP Support Agent
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Try the steps in the document to remove the label sheet of the printer - A 'Paper Jam' Message Displays

 

Then try printing on a regular sheet.

 

Keep me posted!

View solution in original post

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Jay_G24
HP Support Agent
HP Support Agent
15,116 15,077 1,219 1,379
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Hi @rja666,

 

I'd like to help!

 

To assist better -

 

Is the label sheet stuck inside the printer or is it printing blank?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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rja666
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Hi Jay,

 

Thanks for your comment and yes, the label sheet is stuck inside. It is just visible at the rubber rollers and, of course, the cartridge carriage is dancing about until I cancel the printing. Hope this helps.

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Jay_G24
HP Support Agent
HP Support Agent
15,116 15,077 1,219 1,379
Message 4 of 4
Flag Post
HP Recommended

Try the steps in the document to remove the label sheet of the printer - A 'Paper Jam' Message Displays

 

Then try printing on a regular sheet.

 

Keep me posted!

View solution in original post

Was this reply helpful? Yes No
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