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03-12-2022 05:24 PM
My HP Officejet 4652 printer is cutting off the top margin and also it prints crooked. Could someone, please assist me with this problem? (Any suggestions)
03-16-2022 03:11 PM
Welcome to the HP Support Community
I'd like to help!
I understand that the margin is cut and the printer prints crooked
To assist better-
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or devices?
While you respond to that, let's print a Print Quality Diagnostic page -
Load plain white paper in the tray.
Print the report.
Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Reports, and then touch Print Quality Report or similar.
Printers without a touchscreen or menus: Go to 123.hp.com or your app store to install the HP Smart app. Click the picture of your printer on the home screen to open printer management options that include the report.
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
For margin, issues try changing the margin size, for instructions refer to -the HP print settings guide (Windows, Mac)
Hope this helps! Keep me posted.
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