My officejet 3836, paper will not feed into printer, how can i switch it to the top paper loader

[armyofmarys]

Back paper loader will not take paper in. how do i switch it to the top loader

[Valsimot · Accepted solution]

The OJ3836 has only one option for loading paper on the back.

[armyofmarys]

Understood. The back loader won't take in the paper to be printed on. How do I fix this. The wheels will spin spin start to take paper in butt it will always fail.

[Valsimot]

Use cotton swab and alcohol to clean the rollers, let them dry and try to print.

[armyofmarys]

I have tried this once before, and got the same result after. Paper starts to feed into printer then just spins and spins.

[Valsimot]

You might have a foreign object inside the printer blocking the paper path. Inspect the interior of the printer, on the bottom side you have a small jam access door open them and inspect the interior.

[armyofmarys]

OMG !! THANK YOU. So much for your suggestion. I did what u said. I turned over my printer and took off  the small jam access door and found the plastic cover of a usb jump drive I have. Thank u for your reply to my question. I so appreciate it and u for doing so. 

           Regards Randy