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HP Recommended
HP ENVY Photo 7855 All-in-One Printer

The problem just started.    Internet connection is wireless.  I keep getting a Windows download error

0x800f020b.

1 REPLY 1
HP Recommended

Hi @termite3030,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing slow printing issues with your HP ENVY Photo 7855 All-In-One Printer.

  

Please download and install the firmware update on the computer connected to the printer from this weblink.


You may also refer to this document to know how to update the firmware.

 

Let me know if this works.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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