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MelJune262022
New member
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Message 1 of 2
135
Flag Post

My printer cartridge is stuck on my HP Smart Plus 651.

HP Recommended
HP Smart Tank Plus 655 Wireless All-in-One
Microsoft Windows 10 (64-bit)

Error message - printer cartridge cannot move. 

How Do I open the glass cover to look inside?

If it's broken, where do I go to get my HP Smart Tank Plus 651 fixed?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
24,014 23,954 1,325 1,276
Message 2 of 2
Flag Post
HP Recommended

@MelJune262022

 

Welcome to the HP Support Community.

 

I'd love to help.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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