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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- My printer cartridge is stuck on my HP Smart Plus 651.
Create an account on the HP Community to personalize your profile and ask a question
06-26-2022 07:13 AM
Error message - printer cartridge cannot move.
How Do I open the glass cover to look inside?
If it's broken, where do I go to get my HP Smart Tank Plus 651 fixed?
06-28-2022 11:07 PM
@MelJune262022
Welcome to the HP Support Community.
I'd love to help.
I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
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Thanks!
I am an HP Employee