My printer has correct paper and size details on the system but whenever i try to print in A4 its E1

[b37]

My printer has correct paper and size details on the system but whenever i try to print in A4 its E1. I have changed the location to UK. I have restarted my printer. I tried to check for jammed paper, there is none. I have done everything recommended but it wont print anything larger than 5X7. 

[Dragon-Fur]

@b37 

Welcome to the HP Community Forum.

Try / Consider

Make sure the paper detected by the printer (at the printer) is correct for the paper loaded in the printer input tray.

This printer lacks a text-input-capable Printer Control Panel.

Use the settings in your HP Smart mobile application or use the Embedded Web Server (EWS) in your browser to check and adjust the paper size / paper type - Tray and Paper

Reminder

HP Smart Mobile requires the Paper Size / Type be adjusted before the content is opened for print.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Example - Tray and Paper

Retain_Printing_Preferences_19

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP DeskJet 2710 All-in-One Printer 

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