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‎03-15-2023 11:36 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

Printer is giving me an error message--checked for paper jam--turned off and then on and it won't shut down.  Tried copying a document and it comes out blank.  Checked printer cartridges, says they are okay.

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