My printer is spitting our plain sheets of paper

[Lou163]

HP Envy 4527, when I click the print button, the printer is spitting out plain sheets of paper, plus I cannot print in colour from my desktop computer

[Dragon-Fur]

@Lou163 

Welcome to the HP User Community.

The printer software is likely corrupted.

Uninstall full printer software from computer

Restart computer and sign in

Install full driver printer software

Restart computer and sign in

What else?

Printer is perhaps dirty and / or in need of maintenance

General Example

HP ENVY 7100, 7800 Printers - Black or Color Ink Not Printing, Other Print Quality Issues

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Product Home

Enter the device type and model name of your HP device

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.