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When I am printing, the printer will start to print about an inch and then spit it out. Then spit out a blank page. Then it tries again, prints 1 inch, etc. It is wasting so much paper.  I have the HP Envy 5660. 

1 REPLY 1
HP Recommended

Hi @mdsleight,

 

Welcome to the HP Support Community

 

 I'd like to help!

 

I understand the printer prints one inch on the page and then spits out a blank page.

 

To assist better-

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

3)What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

  1. Load U.S. letter or A4 size, unused, plain white paper into the input tray.

  2. On the printer control panel, swipe the display to the left, and then touch Setup.

    The Setup menu displays.

  3. Touch Reports, and then touch Print Quality Report.

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.