My printer will not detect the paper in the tray and therefore won’t print.

[AbbyM]

Hi! I hope all is well. My printer doesn’t doesn’t want to print even though there is paper in the tray. It keep asking me to put paper in and doesn’t detect the tray is full. 

[sandytechy20]

@AbbyM

Welcome to the HP support community.

I understand that your printer is not picking up the paper, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.