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‎03-19-2024 05:12 AM

HP Recommended
Product: HP All-in-One 27 Desktop PC 27-cb0000a (3B5K5AV)

My printer will not feed the paper through and sometimes it will go halfway and get stuck.  Very frustrating.

Category:
1 REPLY 1

‎03-19-2024 07:37 AM

HP Recommended

You may need to clean the rollers

  https://support.hp.com/us-en/document/c00994976

 

This video show a different OEM printer but is useful anyway

https://www.youtube.com/watch?v=eJBmi1_JXlQ

 

If your printer has had a lot of use possibly the rollers have hardened and you need a roller kit

https://www.google.com/search?q=hp+roller+kit

 

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