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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- My printer won’t print on photo paper

Create an account on the HP Community to personalize your profile and ask a question
05-23-2023 08:32 AM
Hi @Ahifbfie,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with your HP Office Jet Pro 7740 all-in-one printer wherein it does not pick the photo paper.
I suggest that you select everyday photo paper in the print settings and try printing.
Please follow the steps in this document for print settings.
Let me know if this helps and have a nice day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!