My printer won't register photo paper, the paper is 4x6.

[aaronmm123]

The printer will say it's out of paper when it has a lot of photo paper, please help me!!

[sandytechy20]

@aaronmm123

Welcome to the HP support community.

I understand that you are getting out of paper error, follow these steps to fix the issue.

Clean the rollers inside the top paper tray.

1. Get a flashlight.

2. Turn off the printer.

3. Wait until the printer is idle and silent, and then disconnect the power cord from the rear of the printer.

4. Remove the paper stack from the input tray.

5. With the flashlight, look down into the input tray and find the paper pick rollers.

   

6. Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water.

7. Clean the rollers with the swab, rotating the rollers with your fingers to completely clean them.

8. Allow the rollers to dry for two minutes.

9. Reconnect the power cord, and then turn on the printer.

Reset the printer

Reset the printer to recover from printer errors or failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

5. Turn on the printer to complete the reset.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.