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‎12-07-2021 10:28 AM

HP Recommended

The tray to printing envelope keep warring it jam, even the paper didn't roll up to the printer.   How I can get the new part of that? Any solution?  I check the software and anything out.  No problem printing documents, only for the envelope. Any help really appreciated.

Category:
3 REPLIES 3

‎12-10-2021 02:35 PM

HP Recommended

@thurob

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance,

Here is the link to find the product number:- Click here

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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‎12-14-2021 01:32 PM - last edited on ‎12-17-2021 05:25 AM by HP Administrator

HP Recommended

Printer: MFP 283cdw

SS#:  [Personal Information Removed]

7kw73A

That's all number can find.

 

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‎12-23-2021 04:42 PM

HP Recommended

@thurob

 

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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