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SportyVegan
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Message 1 of 2
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Need help with feeder issue, paper isn't being "picked up" coming out of the tray

HP Recommended
hp 8600 all-in-one

IThe feeder is having a problem so I cannot print, The paper starts to move into the feeder from the tray but stops, The end of the tray that's pushed into the printer is up and I can't push it down so I wonder if that's the problem.  Please help.  Thank you.

1 REPLY 1
Betty0610
HP Support Agent
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Message 2 of 2
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HP Recommended

@SportyVegan

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-pro-8600-e-all-in-one-printer-series-n911/4322914/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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