New printer uses 2 pages for a 1 page item.

Owl_Printer · ‎02-25-2023

Just set up an HP OfficeJet Pro 8025e. Everything works fine, but it uses two pieces of paper to print a single-page item. It prints about 2 inches of the top on one piece of paper and then the rest on a second sheet. both pages are aligned where the print break is. Can't figure this out. Any assistance would be greatly appreciated.

Repairatrooper · ‎02-25-2023

Confirm that the paper settings on the printer for paper size match the actual loaded paper. Using the any size setting is often problematic and if you are using letter you should set the paper size to letter.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Create an account on the HP Community to personalize your profile and ask a question