No Paper Pickup roll

[gopal5374]

Hello,

I have a LaserJet Pro M126, recently got an error message on the Control Panel. Message:  No paper pickup. Press [OK] to continue.

I pressed the [OK] button many times but the message does not go away. I check the pickup rollers and they seemed to be clear. Paper tray is full.

Printer is just over a year old so I'm assuming that the user did something that knocked one of the sensors out of place. First time I have seen this and HP Support was not much help.

[Nal_NR]

Hi @gopal5374,

Welcome to the HP Support Community. 

I'd like to help!

If you have performed all the steps mentioned in this document and still having issues, then the printer needs to be checked. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[skidibi]

It could be due to an overloaded paper tray with too many papers.

Please note that I am not an HP employee. If this helps, please click "Accept Solution".