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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- No actual paper jam

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09-17-2022
12:36 AM
- last edited on
09-19-2022
05:26 AM
by
Ric_ob
Printer keeps showing on screen that their is a paper jam, but there is none, the catridge for ink doesn't move fro right to left hen i open and seems like it may be stuck. Printer is still very new, does anyone know how to fix? I already unplugged for 60 sec. and replugged, but this doesn't help.
09-22-2022 09:04 AM
@AlliIsMe
Welcome to the HP support community.
Provide the printer model number or the product number for further assistance.
Here is the link to find the product number:- Click here
Sandytechy20
I am an HP Employee