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‎03-02-2024 10:18 PM

HP Recommended
Product: Envy 5540 All-in-one
Operating System: Microsoft Windows 10 (64-bit)

Dear HP Community,  I have checked that I have enough of good quality paper in the paper tray. I checked that there are no paper jams. I have cleaned all rollers, taken printer apart and cleaned and inspected all insides. I see no broken or loose parts. Again, I go to print anything directly from the printer's menu screen or from my computer and I hear clicking noises for approximately 10 clicks in some 10 seconds with no paper picked up and then the error message of "no paper in the tray". I have read many of the articles on resetting the printer by unplugging it and all the rest covered above. Has anyone come across this difficult a problem on the problem solving ladder for this family of machines and have they found a solution? Thank you for your feedback.

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