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Microsoft Windows 10 (64-bit)

My wife has an OfficeJet Pro 8025 that had a paper jam. It went offline and powered down. Cleared the jam and now it will not power back up. Tried a known good power supply ( from my HP printer) and power socket. She didn't see any fault codes before it shut down. It had been sitting for about a week until I tried to power it up today, no luck. Any help is appreciated. Thanks!

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