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jc123
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Message 1 of 2
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Office Jet 5455 Paper tray issues

HP Recommended
EOfficejet 5255
Microsoft Windows 10 (32-bit)

Load Paper tray not picking up paper

1 REPLY 1
KrazyToad
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Message 2 of 2
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HP Recommended

@jc123

 

Welcome to HP Support Community


I would like to help

 

Please ensure the printer has the latest Firmware installed

 

https://support.hp.com/in-en/document/c02919168

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c05619885 ( Step 4 ) to clean the paper feed rollers


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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