Loaded HP photo paper properly, cued up a print, printer draws the paper and sounds like it's printing, then it says there's a paper jam. Open top, pull out the blue handle, one piece of photo paper is in there, stuck in the rollers, nothing has been printed on it. Cannot get this thing to print. Normal paper prints fine. Color, B/W doesn't matter. Just can't get Tray 2 to print photo.
Hp photo paper. Already do all that. Way ahead of you. I would like to speak with a human being to figure this out. This is my 10th HP printer over the years and tech support has gone totally downhill. Next time I am going to try another brand.
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