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- Printers
- Printer Paper Jams & Feed Issues
- Office Jet Pro 2028e, print carriage jam

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02-02-2024 10:29 AM
I have an Officejet Pro 2028e, an error message came up that there is a Carriage Jam, the detailed message States "The print carriage cannot move", Open the cartridge access door, clear any paper jam or obstruction and select OK. I have done that and found no paper jams or obstructions, additionally, I performed a reset and still the carriage remains stuck hard to the right side of the printer.
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