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‎04-04-2022 04:18 PM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

The top lid to my OfficeJet 9015 printer will no longer stay open on it's own.  I believe one of the hinges must have a catch that has broken.  I cannot find any information on how to repair it or any parts listing for the hinges.  Can anybody help?

Category:
1 REPLY 1

‎04-07-2022 05:00 AM

HP Recommended

Hi@Steve112211,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing broken Hinge  issues with the HP OfficeJet Pro 9015 All-In-One Printer.  

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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