cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 6
128
Flag Post

OfficeJet Pro 6975 tray issue

HP Recommended
OfficeJet Pro 6975
Microsoft Windows 10 (64-bit)

having a problem with loading paper/tray issue on my OfficeJet Pro 6975

5 REPLIES 5
HP Support Agent
HP Support Agent
17,118 17,117 1,145 1,360
Message 2 of 6
Flag Post
HP Recommended

@tince, Welcome to the HP Support Community!

 

Do you get any errors while trying to print?

 

To know how to load the media in the input tray, refer to - Loading Paper, Cards, Envelopes

 

To check the supported paper size and types, refer to Printer Specifications for HP OfficeJet Pro 6900 Printers

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
New member
2 2 0 0
Message 3 of 6
Flag Post
HP Recommended

hello

my printer has a problem in feeding fotopaper, the rubberrolls are slipping over the paper.

how can I solve this or has HP a maintenance kit to reset the rolls?

thank you

Reply
0 Kudos
HP Support Agent
HP Support Agent
17,118 17,117 1,145 1,360
Message 4 of 6
Flag Post
HP Recommended

@Jose2006, Welcome to the HP Support Community!

 

Are you using the HP Officejet Pro 6975 printer?

What type and size of photo paper are you using?

 

Did you check the printer specifications if the photo paper you are using is supported by the printer?

To know how to load the media in the input tray, refer to - Loading Paper, Cards, Envelopes

 

Keep me posted.

KUMAR0307
I am an HP Employee

New member
2 2 0 0
Message 5 of 6
Flag Post
HP Recommended

goog morning

I have a HP Envy Photo 6230

I am using 300g/m² A4  photo paper

regards

José

Reply
0 Kudos
HP Support Agent
HP Support Agent
17,118 17,117 1,145 1,360
Message 6 of 6
Flag Post
HP Recommended

@Jose2006

 

According to the printer specifications, this printer only supports photo papers up to 250 g/m².

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation