Officejet 6500A PLus - cannot feed paper, click click sound, already cleaned roller

[Rosie2022]

My printer does not feed paper.  When I start a print job, it just makes the clicking sound.  If I'm patient enough to manually feed one sheet of paper at a time, it may take it..

I looked at the hp youtube videos and cleaned all the rollers, made sure no jammed paper but the problem persists.  I have a lot of XL black ink that I recently purchased they cost about $50 a cartridge.  I hate to throw the printer away and waste the ink.  Would someone please help?  thanks

[Anand_Andy]

Hi @Rosie2022,

Welcome to the HP Support Community

I understand you are facing a paper pick issue with your HP Officejet 6500A Plus. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• What is the paper type which you are using on the printer?
• Does it not feed paper when you try to copy something?
• Do you get any error messages on the printer?

While you respond to that, please try the steps mentioned on the below link.

An 'Out of Paper' Message Displays for HP Officejet 6500A e-All-in-One Printer Series

You may refer to this Video as well.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!