Out of paper message

[CindyRichmond]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

Original topic URL: https://h30434.www3.hp.com/t5/Printer-Paper-Jams-Feed-Issues/Out-of-paper-message/m-p/8176338#M5596 

NO! It did not help. I am so disgusted with HP printers. I will never buy one again and if this one can be returned, it is going back to Costco. We got rid of our previous HP printer because of pissues like this and I thought a new printer would solve the problems. But no.

Why does it keep saying Out of Paper??? I have tried every single tip I can find online and nothing works. The printer picks up paper to copy, but not tp print from my laptop. So very frustrating.

Please help, please.

[Jay_G24]

Hi @CindyRichmond,

I'd like to help!

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

And, Welcome to the HP Support Community. 

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