Over charged and very difficult to get any support

[Adamm617]

Why do I need to register to a community and go through all these loops to get any service. I reported a paper jam and asked to cancel my ink. I have only received ink once and have been charged for a year plus every time I try to reach support I never get help on top of that I’m being charged to cancel without any cartridges being sent to me this printer has been a nightmare and service almost criminal how do they not have any humans to help 

[Echo_Lake]

@Adamm617

Thank you for posting on the HP Support Community.
 

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